Where do you ship?
We offer free shipping within United States only.
Please visit ourShipping Policy for more details.
When will my order be processed and shipped?
Orders placed Monday - Fridaybefore 18:00 GMT+8 are processed within 1 business day. Orders after the cut-off, on weekends, or on public holidays will ship the next business day.
For detail information, please visit ourShipping Policy
Are there any shipping fees?
No,Veenwe provides free standard shipping on all orders to the United States, with no minimum purchase required.
For detail information, please visit ourShipping Policy
How can I contact customer support?
Store Name: Veenwe
Email: info@veenwe.com
Address: No. 10, 3rd Floor, Software Park Commercial Street, No. 78, Zhongshan 4th Road, East District, Zhongshan, Guangdong, China
Operating Hours: Monday to Friday: 09:00 AM to 18:00 PM (EST)
We strive to respond to all inquiries within 24 business hours. Please note that responses may take slightly longer during peak periods or public holidays.
What payment methods and currency do you accept?
We currently accept PayPal only, and all transactions are processed in U.S. Dollars (USD). Please ensure your payment method supports international USD payments.